According to 73% of senior marketers surveyed by the CMO Council, customer experience is critical to their own professional success and to the ongoing success of the business. Stay on top of best practices, resources and peer-powered best practices to stay ahead of the experience curve.
April 2018
100+ Social Media Demographics That Matter to Marketers – Hootsuite
April 2018
How the Facebook Algorithm Works and How to Make it Work for You – Hootsuite
April 2018
All of the Social Media Metrics That Matter – SproutSocial.com
April 2018
How to Derive More Value From Customer Data – Inc.
April 2018
Social Media Marketing Is a Lot Tougher With Trust in Social Media Plunging – Entrepreneur
April 2018
Why Facebook’s Struggles Are Good for Brands Using Social Media – LinkedIn
December 2017
Leveraging Customer Data To Create Relevant Customer Experiences – Forbes
August 2017
Data, Analytics Fuel Real-Time Customer Experience – Wall Street Journal
March 2017
How Net Promoter Feedback Can Supercharge Social Listening – Forbes
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